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Job Description You will focus on the day-to-day compliance operations of our first nonprofit identity network. You will play a pivotal role in shaping our commitment to regulatory excellence and maintaining strong relationships with regulators, nonprofits, and our partner bank.

• Review and clear escalated compliance onboarding cases and transaction monitoring cases, clearing out every case to get to "inbox zero" each day.
• Improve efficiency of onboarding and transaction monitoring workflows so nonprofits and payers are verified faster without compromising accuracy. Build systems and processes to handle 1,000 cases per day.
• Maintain near-zero error rate in compliance casework (onboarding, monitoring, reporting).
• Reduce compliance customer support resolution time by creating documentation and using AI for clearer solutions that scale.
• Optimize transaction monitoring processes to flag suspicious activity quickly and escalate appropriately.
• Deliver compliance trainings and improve team-wide compliance literacy.
• In-person position at Chariot’s NYC office. </aside>

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About You

• Quick on the Uptake – you move fast on cases, nonprofit support, and compliance tasks without letting quality slip.
• Detail Obsessed - you notice discrepancies others would miss; ensuring clean documentation every time.
• Systems Thinker and Builder - you think strategically about how to build systems that scale and are constantly looking for ways to improve efficiency.
• Great Communicator - clear, precise written and verbal communication with stakeholders.
• Experience working in financial (KYC/KYB, BSA/AML transaction monitoring) compliance preferred.
• Experience with building systems, including basic coding, preferred. </aside>

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What you’ll get from Chariot

At Chariot, we are building modern, end-to-end payment infrastructure making donors' lives easier, and nonprofits' lives better. $600B gets donated to charity each year in the US and the existing technology/infrastructure was still built for our grandparents generation. Chariot is here to change that.

• Traction. Annualizing over $1.8B in payment volume through Chariot. Tens of thousands of nonprofits already onboarded including American Cancer Society, Memorial Sloan Kettering Cancer Center, and University of Pennsylvania.
• Impact: That money services nonprofits working in homelessness, health, education, the environment, and so much more.
• Market opportunity: Billion dollar revenue opportunity. Fintech company operating in an untapped $600B market
• The Team. >30% of Charioteers are former founders. NYC office, in-person Monday through Thursday, WFH Friday. The public handbook shows how we operate. </aside>

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Employee Benefits

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Pay Transparency

Range: $80,000 - $120,000 + Equity Upside.

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How To Apply

If you're interested in the role or have any questions please email your LinkedIn & Resume to [email protected]. If Chariot doesn’t seem right for you, but you know a good candidate, please send them over to our careers page.

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