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Job Description

As the first dedicated Partnership team member focused on post-sale partners you will:

• Own the full post-sale partner relationship, from the 90-day check-in through renewals, expansion, and advocacy
• Drive retention, partner health, and revenue growth across Chariot’s partner base
• Own DAFpay adoption marketing — get the button on every form, run campaigns with partners, and grow donation volume you can measure
• Champion new features with partners and own the simple rollouts, pulling in our Implementations team for the technical lifts
• Turn our happiest partners into case studies, references, and champions
• Build the playbooks — check-ins, renewals, escalations — that let partner success scale
• Act as the connective tissue between our partners and the Chariot team </aside>

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About You

• Load-bearing. You take ownership and outcomes are worse if you’re not there
• High agency and urgency. You want everything to move faster and see problems as your problem
• Strong strategic instincts paired with execution
• Comfortable owning hard partner conversations and senior stakeholder relationships
• Clear, structured communicator who speaks clearly externally and internally across Product, Engineering, Sales, and Marketing
• A marketing and communications mindset. You have a point of view on campaigns, placement, and actions partners should take to make them successful with products they buy. Partners trust your advice quickly
• Experience in customer success, account management, or strategic accounts at a B2B SaaS company is a strong plus </aside>

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What you’ll get from Chariot

At Chariot, we are building modern, end-to-end payment infrastructure making donors' lives easier, and nonprofits' lives better. $600B gets donated to charity each year in the US and the existing technology/infrastructure was still built for our grandparents generation. Chariot is here to change that.

• Traction. Annualizing over $1.8B in payment volume through Chariot. Tens of thousands of nonprofits already onboarded including American Cancer Society, Memorial Sloan Kettering Cancer Center, and University of Pennsylvania.
• Impact: That money services nonprofits working in homelessness, health, education, the environment, and so much more.
• Market opportunity: Billion dollar revenue opportunity. Fintech company operating in an untapped $600B market
• The Team. >30% of Charioteers are former founders. NYC office, in-person Monday through Thursday, WFH Friday. The public handbook shows how we operate. </aside>

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Employee Benefits

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Pay Transparency

Range: $130K - $200K + Equity Upside.

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How To Apply

Please submit your application here: https://jobs.ashbyhq.com/chariot/2ea8944b-c481-427a-aeb5-ac83f35ffeb8/application. If Chariot doesn’t seem right for you, but you know a good candidate, please send them over to our careers page.

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